1. Processing Time
Orders will be processed within 1-3 business days after payment confirmation. Orders placed on weekend or holidays will be handled on the next working day.
2. Delivery Time
Estimated shipping time: 7–20 business days. Delivery time is an estimate and not guaranteed. Delays may happen due to customs clearance, holidays or carrier issues.
3. Shipping Address
Please double-check your shipping address. We cannot modify address once the parcel is shipped out.
4. Customs & Duties
International shipments may be subject to import tax or customs duties. Any local customs fees are the responsibility of the buyer.
5. Lost or Stolen Package
If tracking shows delivered but you have not received your parcel, please check with local post office first, then contact us for help.